> ## Documentation Index
> Fetch the complete documentation index at: https://docs.topicflow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Private vs. Public Feedback

> Understanding feedback visibility and when to use each

# Private vs. Public Feedback

Feedback visibility matters. Public feedback celebrates broadly; private feedback creates safe space for growth. Here's how visibility works in Topicflow.

## Feedback visibility options

When giving feedback in Topicflow, you choose who can see it:

**Private to recipient**
Only the person receiving feedback can see it (and system admins for data access purposes).

**Shared with manager**
Visible to:

* The recipient
* The recipient's manager
* The feedback author

**Public (team or organization)**
Visible broadly across the team or organization.

## When to use private feedback

**Constructive feedback**
Feedback about improvement areas should usually be private:

* "Your presentation lacked structure — let's work on organizing your points more clearly"
* "I noticed you missed the project deadline without communicating in advance"
* "Your code reviews could be more thorough"

Making constructive feedback public can:

* Embarrass the recipient
* Make them defensive
* Discourage others from taking risks

Private constructive feedback creates psychological safety for growth.

**Sensitive topics**
Feedback about:

* Interpersonal conflicts
* Performance concerns
* Personal challenges affecting work
* Early-stage skill development

Should always be private.

**Feedback during development**
If someone is working on a new skill and still learning, keep feedback private until they're more confident.

## When to use shared with manager visibility

**When the manager should be aware**
Use "shared with manager" when:

* The feedback relates to goals the manager is tracking
* It's important context for upcoming reviews
* The manager should know about the person's progress or challenges
* It's positive feedback the manager might not otherwise see

**Balancing transparency and privacy**
"Shared with manager" gives the manager visibility without broadcasting feedback publicly.

**For peer feedback**
When a peer gives feedback, sharing it with the recipient's manager ensures it's part of the performance record.

## When to use public feedback

**Celebrating accomplishments**
Public feedback works well for:

* Major project completions
* Demonstrations of company values
* Going above and beyond
* Helping others or the team

**Examples of public-worthy feedback:**

* "Alex shipped the billing redesign 2 weeks ahead of schedule and trained the support team proactively"
* "Jordan stayed late to help debug the production issue and got us back online within an hour"
* "Sam's mentorship of new engineers has been outstanding — three people have specifically mentioned their support"

Public feedback recognizes impact broadly and reinforces cultural norms.

**Building team morale**
Public positive feedback:

* Makes accomplishments visible
* Encourages similar behavior from others
* Creates a culture of recognition

**When public feedback might backfire**
Even positive feedback can be uncomfortable if:

* The person is very private or dislikes attention
* The accomplishment was a team effort but only one person is named
* The feedback is so effusive it feels insincere

When in doubt, ask: "I'd like to share this feedback publicly — are you comfortable with that?"

## How visibility affects performance reviews

**Private feedback**

* Visible to the recipient and their manager
* Included in performance reviews
* Provides context for development areas

**Shared feedback**

* Visible to the recipient, their manager, and the author
* Included in reviews
* Provides 360-degree perspective

**Public feedback**

* Visible broadly
* Included in reviews
* Demonstrates impact and recognition from others

All feedback types contribute to the performance record, regardless of visibility.

## Changing feedback visibility

**Can feedback visibility be changed after submission?**

In most cases:

* Authors can edit their own feedback (including visibility)
* Recipients cannot change visibility of feedback they received
* Managers may have permissions to adjust visibility in some cases

If feedback was made public by mistake, contact the author or an admin to adjust it.

## Best practices

**Default to private for constructive feedback**
Unless there's a specific reason to make it visible to others, keep constructive feedback private.

**Ask before making positive feedback public**
Some people appreciate public recognition; others find it uncomfortable.

**Use "shared with manager" for peer feedback**
When giving feedback to a colleague, sharing it with their manager ensures it's part of their performance record.

**Public feedback should be meaningful**
Don't make every small "thanks" public. Reserve public feedback for significant contributions.

**Be consistent**
If you publicly recognize some team members but not others for similar work, it creates perceived favoritism.

## Privacy and data access

**Who can see private feedback?**

* The recipient
* System administrators (for data access and support purposes)

**Who cannot see private feedback?**

* Peers
* Other managers
* Skip-level managers (unless also the recipient's manager)

**How is feedback stored?**
Feedback is stored securely within Topicflow and respects organizational privacy settings.

**Can feedback be deleted?**
In most cases, feedback can be edited or retracted by the author. Check with your organization's policies.

## What's next

<CardGroup cols={2}>
  <Card title="Giving feedback" icon="pen" href="/feedback/giving-feedback">
    Learn how to give effective feedback
  </Card>

  <Card title="Requesting feedback" icon="hand" href="/feedback/requesting-feedback">
    Ask for feedback from others
  </Card>

  <Card title="Recognition" icon="award" href="/recognition">
    Learn about public recognition
  </Card>
</CardGroup>
