Surveys

Surveys in Topicflow help measure employee engagement, satisfaction, and sentiment. They provide anonymous feedback that helps leadership understand organizational health and identify areas for improvement.

​

What surveys are

Surveys are structured questionnaires sent to employees to gather feedback on:

• Engagement and satisfaction
• Team culture and dynamics
• Manager effectiveness
• Organizational processes
• Specific initiatives or changes

Surveys can be:

• One-time: For specific topics or events
• Recurring: Regular pulse checks (weekly, monthly, quarterly)
• Anonymous: To encourage honest feedback
• Named: When attribution is helpful

​

Why surveys matter

Surveys provide feedback that doesn’t come through other channels: Anonymous feedback People are more honest when responses are anonymous, especially about sensitive topics like manager effectiveness or organizational culture. Broad patterns Surveys reveal trends across teams that one-on-ones and feedback don’t capture. Early warning signs Declining engagement or satisfaction can be identified before turnover happens. Data-driven decisions Survey results help leadership prioritize improvements based on what matters most to employees.

​

Navigating the Surveys page

The Surveys page is organized into tabs:

• Active — Surveys currently in progress that need your attention
• Delivered — Completed surveys whose results have been shared
• All — A list of every survey cycle, with links to its details and settings
• Progress — Completion rates for a selected survey cycle, broken down by department, reporting group, and individual
• Results — Response data for a selected survey cycle

The All, Progress, and Results tabs are available to admins and managers.

​

Types of surveys

Engagement surveys Measure overall employee engagement and satisfaction:

• How connected people feel to their work
• Whether they’d recommend the company
• Job satisfaction and fulfillment

Pulse surveys Quick, frequent check-ins (weekly or monthly):

• 3-5 questions
• Track sentiment over time
• Identify emerging issues

Manager effectiveness surveys Evaluate manager performance from direct reports:

• Coaching and support
• Communication and clarity
• Career development

Event-specific surveys Gather feedback on specific initiatives:

• Post-review cycle surveys
• Onboarding feedback
• Town hall or all-hands feedback

​

How surveys connect to the rest of Topicflow

Surveys and review cycles Surveys can be run as recurring cycles of their own, or timed around other work:

• Quarterly engagement surveys
• Post-review pulse checks
• Manager effectiveness surveys after review cycles

Surveys and reporting Survey results appear in reports:

• Engagement trends over time
• Team-level comparisons
• Participation rates

Surveys and action items Survey insights often lead to action items:

• If a survey reveals communication issues, create goals to address them
• If engagement is declining, discuss in leadership meetings and create improvement plans

​

What’s next