Install in Microsoft Teams

Topicflow connects to Microsoft Teams as a custom app that you upload directly to your organization, rather than installing from the public Teams app store. Setup has two parts: a Teams administrator turns on custom app uploads for your organization, then someone uploads the Topicflow app package we provide.

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Before you start

• The Topicflow app package — download the .zip file. You’ll upload this to Teams in the steps below.
• A Microsoft Teams administrator to enable custom app uploads (the first step below). Once that’s on, uploading the app doesn’t require admin permissions.

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Step 1: Enable custom app uploads

A Teams administrator only needs to do this once for your whole organization.

1. Go to the Teams admin center.
2. Open Teams apps → Setup policies → Global (Org-wide default).
3. Turn Upload custom apps on.
4. Select Save. Allow a few minutes for the change to take effect across your organization.

If your organization already allows custom app uploads, you can skip straight to uploading the app.

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Step 2: Upload the Topicflow app

1. In Microsoft Teams, go to Apps → Manage your apps → Upload an app.
2. Choose Upload a custom app and select the Topicflow .zip file.
3. Confirm the installation when Teams prompts you.

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Step 3: Start using Topicflow

Open a chat with the Topicflow bot and send a message to get started.

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Notifications and reminders

Once the Topicflow bot is installed, your organization can receive notifications and reminders directly in Microsoft Teams:

• Channel notifications — Topicflow can post updates to Teams channels, keeping your team informed without leaving Teams.
• Program reminders — When a review or survey program has upcoming deadlines, Topicflow sends reminders through Teams in addition to email.
• Compliance notifications — Status updates and deadline alerts for compliance programs are delivered to Teams.

Teams notifications work alongside email — they don’t replace existing notification channels.